Frequently Asked Questions

What payment methods do you accept?

We accept Visa, MasterCard, American Express, Discover, JCB, Diners Club, Elo, Apple Pay, Google Pay, Shopify Pay, PayPal and Amazon Pay.

What Currency do you charge?

We charge in USD.

How long will it take to get my package and how much does it cost?

We have all that information on our shipping page. Check out our Shipping page for more details.

How can I return or exchange a product?

We have a 30-day money-back guarantee on all products. Check out our Returns & Exchanges page for more details.

How do I care for my new leather collar?

Your collar is ready for use straight out of the box. Here are some tips on how to get the most out of our leather dog collar.

If it gets wet - Lay it flat and let the collar air-dry

If it gets dirty or shows sign of dryness - Use a leather cleaner and conditioner.